Where can I find information on the entry restrictions for my destination?
Detailed information for each country can be found on the IATA Travel Centre website, on the websites of the Italian Ministry of Foreign Affairs and the Italian Ministry of Health, on the Lufthansa Travel Regulation platform. The most important regulations can also be found in the “Decrees and orders” section.
What type of mask must I wear on board?
Every passenger must cover the mouth and the nose on board on all Air Dolomiti and Lufthansa's flights and at the airport.
Protective masks are mandatory for all the passengers. Moreover, face shields (masks with a protector visor) and masks with a valve are not permitted on board. All cabin crew with direct customer contact will of course also be wearing appropriate protection.
According to All. 1 DPCM of 14th July 2020, on each flight from/to and within Italy the use of surgical masks is mandatory on board.
The only exceptions to the obligation are children under the age of 6 and persons who are not allowed to wear a mask for health reasons.
We only accept exception from the obligation to wear a mask on presentation of a validated negative PCR test result and a medical certificate on a corresponding Lufthansa Group form. The negative test result must be dated and issued no more than 48 hours prior to flight departure. This applies to both the outbound and the return flight. You can download here our medical certificate form for exemption of wearing a mouth-nose-cover.
We take these protective measures very seriously and reserve the right to take appropriate action in case of non-compliance.
Thank you for helping to protect all passengers!