Here you will find the most frequently asked questions.
If you have purchased a fare that does not include hold luggage (e.g. Economy Basic or Economy Light), you have the option of adding luggage to your reservation directly online, when booking your flight ticket or in a second moment during the "Manage booking" section or by calling the Air Dolomiti Customer Service. If you wish to book the additional service with our Customer Service, a surcharge of 5 € per item of baggage and per flight segment will be charged.
You get the best rates if you pay up to 8 days before flight departure or you may pay for your extra luggage at a higher rate at the airport.
You may add extra bags for adults and children, except infants (children under two). This ancillary service is not refundable.
For all flights within Europe, for fare tickets that do not include hold luggage (Economy Basic and Economy Light) below fares will be applicable.
Fees are per leg for each passenger. Each extra bag can be up to the same size and weight as a standard checked bag. If at the airport your luggage exceeds the standard allowance either in weight and dimension, a surcharge may be applied. Bags over 32kg cannot be checked in.
If the extra baggage fare is paid for at the airport, an extra fee may be applicable.
In the case of business class bookings it is recommended to purchase additional pieces of baggage via our Customer Service or at the airports in order to have 32 kg franchise.
Important information
Please note that extra baggage is not refundable.
For reasons of safety, the following items may not be transported in checked baggage: explosives and incendiary substances and devices.
The list of forbidden items in accordance with EU Directive 2015/1998 can be found here.
Via Paolo Bembo, 70 37062 Dossobuono di Villafranca (VR) Italy
Payment options




Travel tips
Routes
Passenger Assistance