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Contact Air Dolomiti Customer Service

 

In order to contact our Customer Service team, please fill in the contact form below with your personal details and a description of your request.

Request form

If you require assistance related to a disability or reduced mobility and would like to contact our Customer Service by email, we kindly ask you, whenever possible, to use the contact form and select the appropriate category. This allows us to identify your request more quickly and handle it as promptly as possible.

 

Customer Service opening hours:

  • Monday to Friday: 08:30–20:00
  • Saturday and Sunday: 09:00–17:00

Public holidays excluded.

 

Contact us by phone or email

  • Phone: +39 045 2886140

(From Germany: +49 089 97580497)

Calls are charged at your telephone operator’s standard rates, with no additional charges.

 

 

Important Information

Payments

Please note that payments by VISA ELECTRON are not accepted.

 

Compensation Claims

Compensation claims relating to flight disruptions under Regulation (EC) No. 261/2004, as well as claims relating to baggage irregularities, must be submitted to the Customer Relations Department.

 

Onboard Service Packaging

For enquiries regarding packaging used for onboard services, please contact Customer Service at [email protected].