The complete guide on how to check in online
The online check in service offers you the possibility to easily check in from home. As soon as you have checked-in, you can choose to print your boarding pass or to send it directly to your mobile device.
If you fly only with your hand luggage, with your online boarding pass you can go directly to the security checks.
Find out how to check in online.
How to check in online with Air Dolomiti
First, if you are wondering when to check in online, please note that it is possible to do so from 23 hours before flight departure, as well as selecting your seat and printing out your online boarding pass or have it sent to your mobile phone. If you try to do it before 23 hours the system will show you the following error message: “We were unable to find a valid ticket for you. Please refer to the Lufthansa Callcenter.”
Web check-in can be done for all flights operated by Air Dolomiti.
You can choose seats and print boarding passes online or receive them on your mobile phones: all this from the comfort of your own homes, offices or even while traveling, for yourselves and accompanying people.
You can finalize your check-in either through our website, or directly from our counters at the airports with no extra charges.
Online Check in available here
Online check-in: updates and exceptions
• Online check in for flights to Rijeka: starting from May 24, 2025, passengers are informed that check in is available directly on the official website of Rijeka Airport. At the following link the online check in service of Rijeka Airport
• Online check in is not available for the Figari–Frankfurt route: check in is available at the airport, starting two hours before the scheduled departure time, the service is free of charge; for more information, you can contact our Sales Center by calling the number +39 045 2886140 (from Germany: +49 089 97580497) or by sending an email to [email protected].
Online check in and baggage registration
Passengers with ticket fare that includes hold luggage can check in online at their convenience and drop off their luggage simply and quickly at the check in desk at the airport prior to departure.
How early should you get to the airport with online check in? In this case passengers must go to the check-in counter at least 40 minutes prior to departure.
If you have a fare that includes only carry-on baggage and you have chosen web check in, you can proceed directly to the security checkpoints with boarding passes.
Obligations and recommendations
Here are four recommendations and obligations on how to check in online and how to plan your departure:
1) Boarding passes (printed or on mobile phone) allow passengers to go directly to the gate. It is always advisable to check the monitors that gate numbers have not been changed.
2) In addition to boarding passes, it is compulsory to present a valid identity document.
3) It is advisable to comply with the boarding time indicated on boarding passes to prevent places being reassigned.
4) It is compulsory to observe the hand luggage limits envisaged by the fare scheme: Economy class fare, 1 item of hand luggage (max. 8 kg); Business class fare, 2 pieces of carry-on baggage up to 8 kg each.
Please also note that luggage must not exceed maximum dimensions of 55 x 40 x 23 cm.
Information on passenger rights
If you have been refused transport or if your flight is cancelled or delayed by more than two hours, ask at the check in counter or the gate for a written statement of your rights, in particular as regards compensation and assistance.
More information about passenger rights.
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