Advance seat reservation
Can I choose and reserve my seat in advance?
Yes, you can book your preferred seats in advance paying a small surcharge. Air Dolomiti passengers can choose and reserve seats up to 52 hours before departure.
The advance seat reservation can be done only if the flight booking is confirmed (no waiting list bookings).
It is possible, for Air Dolomiti flights, to reserve preferred seats in advance directly during your flight booking or in a second step through the "Manage booking" section.
You can find all the information on optional, chargeable advance seat reservation in Economy Class in Seat Reservation area.
The seat reservation is free of charge for passengers in Business Class.
Seat selection free of charge during check-in
All the seats which are still available can, of course, be selected free of charge as soon as check-in for the relevant flight opens – usually from 23 hours before departure. Please note, however, that by this time the choice of seats may be limited.
Adding or changing a seat after booking your flight
You can book or change your seat reservation contacting Air Dolomiti Sales Center (+390452886140 Available Monday-Friday 8:30 am - 8:00 pm; Saturday-Sunday 9:00 am - 5:00 pm Except public holidays). Through the "Manage your booking" area the booking is possible up to 52 hours before departure.
Please note that changes are only possible on seats with the same or lower price and already paid charges will not be refunded.
Please note that a confirmed advance seat reservation does not give you a legal right to a particular seat on board the aircraft (e.g. seat 3A) but only to the selected category (e.g. aisle, window, seat with more legroom).
Operationally necessary seat changes
If Air Dolomiti has to change your seat reservation, for example because of a last-minute change to the aircraft type deployed, Air Dolomiti will do its best to reserve a new, equivalent seat for you automatically. In these cases priority is firstly given to passengers who are travelling together, such as families, so that they can still sit next to each other. After that, there is the allocation of seats with more legroom in the emergency exit rows and of aisle and window seats. If it is not possible to allocate you a new seat equivalent to your original, then you are entitled to a refund of the amount you paid for your seat reservation. Please contact Air Dolomiti Sales Center to arrange this. Where seat changes have to be made for operationally necessary reasons, you unfortunately have no legal right to a certain seat, only to the category, such as an aisle or window seat.
If you receive an upgrade from Air Dolomiti for operational reasons or as a gesture of goodwill, paid-for seat reservations cannot be refunded.
Ticket rebookings and refunds
You can change or cancel your airline ticket with an existing seat reservation contacting Air Dolomiti Sales Center.
If you have paid a fee for the seat reservation on the flight that you wish to change, Air Dolomiti will automatically try to book you an equivalent seat on your new flight. Please note that amounts already paid for seat reservations cannot be refunded if there are no seats or no equivalent seats available for reservation on the changed flight.
Should you wish to cancel your journey, paid-for seat reservations will automatically be taken into account and refunded according to the standard terms and conditions where applicable.
Paid-for seat reservations cannot be refunded if:
- you change your seat, but the new seat is cheaper than the one you originally booked or is free of charge;
- you rebook your flight, but there are no longer equivalent seats available on the new flight; seat reservations on the new flight are free of charge;
- you change your flight and in the process change the routing (no guarantee of equivalent seating).
Seat reservation conditions
If you want to sit near the window or prefer more comfort and more legroom, you can reserve the best seats in advance.
You can reserve a seat in emergency exit row paying surcharge of 25€ per leg.
For passengers who wish to reserve seats located in the emergency exit rows, the following conditions have to be satisfied:
-you are at least 16 years old
-you speak good Italian or English
-you are willing to help in the unlikely case of an emergency
-you are able to read and understand instructions, and comply with crew instructions in the event of an emergency
-you are in a position to perform the required duties without the assistance of a flight attendant, parent or other relative
-you are not travelling with someone who will be dependent on your assistance in an emergency (e.g. adult with infant)
-you do not have a condition or responsibility that might restrict your ability to perform these duties or could lead you to suffer physical injury or harm in the performance of these duties
-you are not travelling with a pet in the cabin.
Moreover, pregnant women are not eligible for seats in an emergency exit row.
For safety reasons, Air Dolomiti is entitled to allocate another seat before departure to passengers who cannot satisfy these requirements. If you do not meet the above-listed conditions for a seat in an emergency exit row, paid-for seat reservations cannot be refunded.
Please also note that any carry-on baggage you have must be stowed in the overhead lockers because during take-off and landing no objects must be in the seating area or under the seats of an emergency exit row.
Can I bring on board my own baby baskets or car seats for my children?
Special travel conditions on Lufthansa flights
On Lufthansa flight, for instance: Linate-Frankfurt, in Economy Light Fare, the free advance seat reservation is not included.
During the check-in a seat will be assigned automatically, should you wish to change that seat a change fee apply from 25EUR/30CHF/30USD.
For more details, click here to consult the LH terms of service
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