Advance seat reservation

If you want to sit near the window or prefer more comfort and more legroom, you can reserve the best seats in advance.

Choosing a standard seat is free for all passengers via the online check-in procedure (active 23 hours before flight departure). 

 

However, for those wishing to purchase a seat in advance may do so:

 

• during the online booking process (or via the Sales Center) by selecting the seat you prefer from the seat map

• afterwards, for existing bookings via the BOOKING MANAGEMENT SERVICE 

 

It is possible to reserve your seat on all flights operated by Air Dolomiti up to 52 hours before departure.

For Business Class passengers the selecting seat option is included in the fare rate.

To know the cost of the seat you can visit our SEAT RESERVATION. 

 

 

Seat selection free of charge during check-in
All the seats which are still available can, of course, be selected free of charge as soon as check-in for the relevant flight opens – usually from 23 hours before departure. Please note, however, that by this time the choice of seats may be limited.

 

Adding or changing a seat after booking your flight
You can book or change your seat reservation contacting Air Dolomiti Sales Center (+390452886140 Available Monday-Friday 8:30 am - 8:00 pm; Saturday-Sunday 9:00 am - 5:00 pm Except public holidays). Through the "Manage your booking" area the booking is possible up to 52 hours before departure.

Please note that changes are only possible on seats with the same or lower price and already paid charges will not be refunded.

Please note that a confirmed advance seat reservation does not give you a legal right to a particular seat on board the aircraft (e.g. seat 3A) but only to the selected category (e.g. aisle, window, seat with more legroom).

 

Operationally necessary seat changes
If Air Dolomiti has to change your seat reservation, for example because of a last-minute change to the aircraft type deployed, Air Dolomiti will do its best to reserve a new, equivalent seat for you automatically. In these cases priority is firstly given to passengers who are travelling together, such as families, so that they can still sit next to each other. After that, there is the allocation of seats with more legroom in the emergency exit rows and of aisle and window seats. If it is not possible to allocate you a new seat equivalent to your original, then you are entitled to a refund of the amount you paid for your seat reservation. Please contact Air Dolomiti Sales Center to arrange this. Where seat changes have to be made for operationally necessary reasons, you unfortunately have no legal right to a certain seat, only to the category, such as an aisle or window seat.
If you receive an upgrade from Air Dolomiti for operational reasons or as a gesture of goodwill, paid-for seat reservations cannot be refunded.

 

Ticket rebookings and refunds
You can change or cancel your airline ticket with an existing seat reservation contacting Air Dolomiti Sales Center.

If you have paid a fee for the seat reservation on the flight that you wish to change, Air Dolomiti will automatically try to book you an equivalent seat on your new flight. Please note that amounts already paid for seat reservations cannot be refunded if there are no seats or no equivalent seats available for reservation on the changed flight.

Should you wish to cancel your journey, paid-for seat reservations will automatically be taken into account and refunded according to the standard terms and conditions where applicable.

Paid-for seat reservations cannot be refunded if:
-  you change your seat, but the new seat is cheaper than the one you originally booked or is free of charge;
- you rebook your flight, but there are no longer equivalent seats available on the new flight; seat reservations on the new flight are free of charge;
- you change your flight and in the process change the routing (no guarantee of equivalent seating).

 

-you are at least 16 years old
-you speak good Italian or English
-you are willing to help in the unlikely case of an emergency
-you are able to read and understand instructions, and comply with crew instructions in the event of an emergency
-you are in a position to perform the required duties without the assistance of a flight attendant, parent or other relative
-you are not travelling with someone who will be dependent on your assistance in an emergency (e.g. adult with infant)
-you do not have a condition or responsibility that might restrict your ability to perform these duties or could lead you to suffer physical injury or harm in the performance of these duties
-you are not travelling with a pet in the cabin.
Moreover, pregnant women are not eligible for seats in an emergency exit row.

For safety reasons, Air Dolomiti is entitled to allocate another seat before departure to passengers who cannot satisfy these requirements. If you do not meet the above-listed conditions for a seat in an emergency exit row, paid-for seat reservations cannot be refunded.

Please also note that any carry-on baggage you have must be stowed in the overhead lockers because during take-off and landing no objects must be in the seating area or under the seats of an emergency exit row.

The child restraint systems are not available on board, but as parents you can bring your own car seats or baby baskets on board with you for your children.

 

Infants under two years of age can travel on the lap of an accompanying adult, but can also travel on a separate seat. In this case, the child must be secured by a child restraint system that the adult must bring on board with them, which is his property and therefore also his responsibility.

 

By taking your own child restraint system on board you confirm that you are aware of the following airline’s general rules:

• the child restraint system is an approved product, otherwise there is no guarantee that you will be able to use it on board 

• the child restraint system is in perfect working order

• you are familiar with the manufacturer’s instructions for the system’s use and fitting in an aircraft and you can attach the child restraint system to the passenger seat on your own (our flight attendants will not be able to help you)

• you have agreed that the child restraint system must be checked in as hold baggage if it cannot be fitted properly to the passenger seat. In this case, the baby (under 2 years) must sit on an adult’s lap throughout the flight despite the purchased seat

• you are aware that the child restraint system must not impede other passengers in the event of a possible emergency evacuation: therefore seating at the exit rows or one row in front or behind the exit row is not permitted; moreover we recommend that you choose a window seat for the child using the child restraint system.