Check-in

Within 23 hours before departure you can check in online, select your seat and print out your online boarding pass or have it sent to your mobile phone. Your mobile boarding pass replaces a printed boarding pass. It can be scanned directly from your iPhone or Android Phone at the Bag Drop desk, security, boarding gates and presented as you board the aircraft.

You can save time if you check in online, however you can also check-in at the airport free of charge at the self-service check-in or at our desk, within the check-in deadlines.

The purpose of check-in deadlines is to guarantee that flights depart on time.
You must hold  your boarding pass within  the following deadlines, even if you have already checked-in online or by email / SMS, you must have checked in your baggage:

 

Airport	Opening time check-in desk	Closing time check-in desk
VRN (Verona Valerio Catullo)	2 hours before departure	30’ before departure
FLR (Florence Peretola)	2 hours before departure	35’ before departure
VCE (Venice Marco Polo)	2 hours before departure	45’ before departure
BRI (Bari Palese)	2 hours before departure	30’ before departure
MUC (München Franz Josef Strauss)	2 hours before departure	40’ before departure
BLQ (Bologna Marconi)	2 hours before departure	40’ before departure
TRN (Torino Caselle)	2 hours before departure	35’ before departure for Business Class passengers 45' before departure for Economy Class passengers
FRA (Frankfurt Airport)	2 hours before departure	40' before departure

 

Indicated check-in times and deadlines remain unchanged even when a flight delay has been announced.

Passengers are required to be at the boarding gate within the time indicated on the boarding pass.
If you do not show at boarding gates in time, you will not be permitted to board the aircraft and will not be entitled to any reimbursement or rebooking, unless otherwise foreseen under the fare rules of your ticket.