Milan Malpensa Airport: how to get there and services

Malpensa Airport is the main international hub in northern Italy, located about 50 km from the centre of Milan.

Milan Malpensa Airport offers a wide range of services to make passengers’ journeys more efficient and comfortable, including easy transport connections, convenient parking, lounges, dining options, shopping areas, assistance services, and check-in counters.

How to Get to Milan Malpensa Airport

If you're wondering how to get to Malpensa Airport, there are several options available. The airport is, in fact, easily accessible:

BY BUS: The service is operated by various private companies with different departure schedules. Buses to the airport leave approximately every 20 minutes from several points, including Central Station, Lampugnano, and San Donato. The journey takes about 45 minutes, depending on traffic conditions.

BY TRAIN: Malpensa has an underground level with a railway station, making it quickly reachable from Milan city centre thanks to the Malpensa Express train. This is a very convenient service—tickets can be purchased online or directly at the train stations. Trains to Malpensa depart from:

• Milano Centrale: Every 30 minutes from 5:25 AM to 11:25 PM, with intermediate stops. The journey takes 55 minutes

• Milano Cadorna: Every 30 minutes from 4:27 AM to 11:27 PM, with intermediate stops. The journey takes around 40 minutes

BY CAR: Malpensa is easily accessible from different directions thanks to a well-connected and efficient motorway network.

If you're wondering where to park at Malpensa Airport, the airport has an internal parking facility open every day, 24 hours a day, offering various options:

• P1 Parking: A 4-minute walk from Terminal 1, with 1100 uncovered spaces. Ideal for stays longer than 7 days.

• P2 Parking: directly connected to the Terminal 1 check-in area via elevator, offering over 2700 covered spaces.

• P3 Parking: located in front of Terminal 1 with over 1,600 spaces. Perfect for picking up or dropping off passengers or for quick stops.

All parking areas offer free designated spaces for travellers with disabilities.

BY TAXI: The taxi service to Malpensa is managed by various operators, available 24/7, and also bookable in advance.

Terminals at Malpensa airport: how to get around

Malpensa Airport has two terminals, T1 and T2:

Terminal 1 (T1) is the largest and hosts most of the airlines. It spans multiple levels, each dedicated to specific functions to facilitate passenger transit. It offers numerous services, such as banks, currency exchange, and assistance for passengers with reduced mobility:

• Level -1 houses the Malpensa Express railway station and car rental services

• Level 0 (ground floor) is dedicated to arrivals, including baggage claim and customs areas.

• Level 1 is dedicated to departures, security checks, and access to the gates. This level also features a wide range of shops, restaurants, and lounges.

• Level 2 hosts check-in counters divided into different areas according to airlines, baggage wrapping services, and dining options. Additionally, there is the Sala Amica, designed for the comfort of passengers with disabilities.

Level 3 has some food outlets.

Terminal 2 (T2) is the smallest of the two terminals and is historically associated with low-cost flights. Level -1 houses the Malpensa Express railway station; Level 0 (ground floor) is dedicated to arrivals and some departures, with food outlets available. Level 1 is dedicated to departures and boarding.

The two terminals are connected by a free shuttle service that operates 24 hours a day.

Check-in Areas at Malpensa Airport

Check-in areas are designed to allow passengers to confirm their presence on the flight, obtain the boarding pass, and, if necessary, check in their checked baggage. These areas are located on the second floor of Terminal T1 and on the ground floor of Terminal T2.

To find the check-in counter assigned to your flight, refer to the information provided by your airline or check the signage and information monitors available at the airport.

Security Checks

The X-Ray security checks at Malpensa are located in the boarding area on the second floor of Terminal 1 and on the ground floor of Terminal 2. Malpensa Airport offers the Fast Track service, which provides priority access to security checks and the boarding area for eligible passengers.

Luggage Storage and Lost & Found

At Milan Malpensa Airport, the Luggage Storage service is located on the ground floor in the arrivals area of Terminal 1. This is a convenient service, as it allows travellers to leave their luggage while they visit or stay in the city.

In case of lost or damaged luggage, you can go to the “Lost and Found” office on the ground floor, where you will need to present the receipt associated with your ticket. The staff will initiate the search and the luggage claim or verify the damage.

Shops and Restaurants at Malpensa Airport

At Milan Malpensa Airport, there is a wide shopping and dining area designed to make the waiting time for passengers in transit pleasant and interesting.

Especially in Terminal 1, there is a large and efficient duty-free area where you can buy tax-free products. Additionally, there are many shops offering both international and local brands in fashion, technology, and typical Italian products.

The dining options include restaurants, cafés, and bistros, ranging from gourmet dishes to quick meals, with options to suit every taste. It's a complete travel experience, blending comfort and quality. Many establishments are located in the boarding area, after security checks, offering convenience for those waiting for their flight.

Lounges and Rooms

T1 of Milan Malpensa Airport offers 9 lounges, spread across various floors of the terminal. These lounges provide comfort and exclusive services for eligible travellers. Among them, the Lufthansa Lounge, located on the first floor of the Gate area A, is reserved for Business Class passengers and Miles & More status holders. It offers free Wi-Fi, high-quality catering, and spaces for relaxation or work, ensuring a comfortable and refined travel experience.

Tax Free/Tax Refund Office

At Malpensa Airport, the Tax Free and Tax Refund offices are located in Terminal 1, both on the first floor beyond the security checks and on the second floor.

Customs Offices

The Customs offices are located both on the first floor beyond the security boundaries – boarding area A, and on the second floor before the security filters – check-in area.

WiFi at the Airport

At Milan Malpensa Airport, Wi-Fi is available for free to all passengers.

To connect, select the MALPENSA FREE WI-FI network on your device, open the browser, and follow the instructions to access. No registration is required, and there are no time limits for browsing.