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Rebooking options

  • Info and contacts
  • Flexible waiver policy
  • Decrees and regulations
  • Rebooking options

    • How can I postpone my trip?

      You can keep active your ticket without having to change to an alternative flight date immediately.

      For tickets purchased within 31st July 2021 for flights from 1st February 2020 to 31st August 2021– If you would like to postpone your trip within 31st December 2022:

      • the ticket preserve its full value;
      • It is possible to proceed with one rebooking without any penalty fee, but only with fare assessment if any;
      • It is possible to hold the reservation in stand-by until 15th January 2022 and to communicate the new travel dates within this period.

    • What if I want to change my destination?

      Of course we also thought about that. You can change your flight to a new destination in the Air Dolomiti network or within the Lufthansa Group. 

       

    • When do I have to communicate the new travel date?

      You must communicate the new travel date or the suspension of your booking prior to the departure of the original flight. You can change the new departure date according to "How can I postpone my trip?" by contacting our Service Center or your trusted travel agency.

    • For which tickets are these options valid?

      They apply to Air Dolomiti tickets (numbered 101-) that were booked up to and including 31st July 2021 for flights from 1st February 2020 to 31st August 2021.

    • How do I make these changes?

      You can contact our Service Center at +39 045 2886140 or +49 (0) 89 97580497 (Monday to Friday, 8.30 a.m. to 8 p.m., Saturday to Sunday, 9 a.m. to 5 p.m.) or your trusted travel agency.