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Info and contacts

  • Info and contacts
    • Service Center and Social Media Channels

      Contact our Service Center in order to get further information on your bookings:

      • via phone at +39 0452886140 (active form Monday to Friday from 8.30 am to 8.00 pm and on Saturday and Sunday from 9.00 pm to 5.00 pm) or  089 97580497 if calling from Germany (active fromo Monday to Friday from 9.00 am to 5.00 pm)
      • write an e-mail to
      • using our live chat service
      • contact us on Facebook or Twitter: a dedicated team will answer your questions.


    • Temporary closure of lounges facilities

      Due to the spread of the coronavirus, the subsequent decrease of demand and the increasingly restrictive regulations by authorities, nearly all lounges remain temporarily closed.

  • Flexible waiver policy
  • Decrees and regulations
  • Rebooking options