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Flexible waiver policy

  • Info and contacts
  • Flexible waiver policy
    • Extended rebooking options

      In view of the exceptional circumstances caused by the spread of the Coronavirus, the Lufthansa Group Airlines Lufthansa, SWISS, Austrian Airlines, Brussels Airlines and Air Dolomiti offer even greater flexibility for your travel plans.

      All fares and tickets can be rebooked. For further information you can read the rebooking options Q&A.


    • Flexible rebookings for all fares

      The more restrictive fares offer now greater flexibility to our passengers: for all the new bookings made until 1st August 2021 also Economy LIGHT, Economy CLASSIC and Business SAVER allow rebooking options for free, paying only possible fare adjustments. Light, Classic and Business Saver fares remain not refundable, but they are now changeable, in order to give you the possibility to change your travel plans and modify your flight bookings: you can adapt your travel plans however you wish. 

      All fares of the Lufthansa Group airlines can be rebooked:

      • starting from 2nd August 2021 rebooking charges will be applied for Economy Light and Business Saver fares
      • Economy Classic, Economy Flex and Business fares are changeable without a change fee

      If the rebooked fare is more expensive, for ex. due to a change of booking class, an additional charge may be applicable (fare differentials apply for any fares).


      If you desire to rebook your flights, you can easily do it online via Manage your booking section.

      Alternatively you can call our Service Center dialing +39 045 2886140 (+49 089 97580497 from Germany).

  • Decrees and regulations
  • Rebooking options