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Flexible waiver policy

  • Info and contacts
  • Flexible waiver policy
    • Extended rebooking options

      In view of the exceptional circumstances caused by the spread of the Coronavirus, the Lufthansa Group Airlines Lufthansa, SWISS, Austrian Airlines, Brussels Airlines and Air Dolomiti offer even greater flexibility for your travel plans.

      For further information you can read the rebooking options Q&A.


    • Light and Saver fares become changeable

      The more restrictive fares offer now greater flexibility to our passengers: for all the bookings issued starting from 20th March 2020 also Economy LIGHT and Business SAVER allow rebooking options, paying a fee (70€ per leg) and possibile fare adjustments.

      Economy Light and Business Saver fares remain not refundable, but they are now changeable, in order to give you the possibility to change your travel plans and modify your flight bookings. 

      If you desire to rebook your flights, you can easily do it online via Manage your booking section.

      Alternatively you can call our Service Center dialing +39 045 2886140 (+49 089 97580497 from Germany).

  • Decrees and regulations
  • Rebooking options