eSIM stands for “embedded SIM,” because everything you need is digitally integrated into your smartphone or tablet. It’s like the evolution of the SIM card: your old SIM, but better! No more tiny holes or pieces of plastic to remove, so you’ll never have to worry about changing SIM cards again. Say goodbye to the old and welcome the future of mobile connectivity!

Make sure your phone is not carrier-locked and is compatible with eSIMs before making a purchase. All iPhones manufactured from 2018 onwards and most newer Android models are compatible.

At the following link you can check your device’s compatibility.

To find out whether your phone is carrier-unlocked, follow our guide.

Setting up your eSIM is easy, and we’ll send you a step-by-step guide after your purchase. Alternatively, you can check out our eSIM installation guide.

First, make sure you have a reliable internet connection, so check that you’re connected to Wi-Fi. Go to Settings > Cellular > Add Cellular Plan.

This process may vary depending on your device model, so if you don’t see this option, find at the following link the steps for your device.

• Turn on cellular data and data roaming.

• Scan the QR code. Open your camera and scan the code provided in the email you received after purchasing your eSIM. The easiest way is to print the email or save the code on your computer screen.

• Once you’ve scanned the code, you can download your eSIM directly to your mobile device.

• Choose a name for your data plan.

• Select the “Data Only” option. Since Lufthansa eSIMs are data-only, you can keep your standard SIM if you want to make calls or send SMS messages.

• Make sure to turn off data roaming on your primary SIM to avoid charges for calls and texts.

• Better security

  eSIM technology offers an added layer of security compared to physical SIM cards. Since an eSIM is embedded in your device and cannot be physically removed, it provides extra protection if your phone is lost or stolen.

• Convenient setup

  An eSIM eliminates the hassle of obtaining, carrying and swapping physical SIM cards. Activate your plan directly on your device and get connected without waiting for a physical SIM to arrive.

• Dual eSIM capability

  Some phones allow two eSIMs to be active simultaneously. This means you can keep separate eSIMs for different locations or purposes, such as one for home and another for travel.

• Easy activation

  Switching between stored eSIMs is simple. Just select the eSIM you want to use in your device settings, making it easy to stay connected wherever you travel.

You can’t make regular network calls or send SMS with your eSIM, but you can keep your existing SIM active if you still want access to these services. Just make sure you confirm any charges with your network provider before you travel. And remember, while Lufthansa eSIM plans are designed just for data, you can still use messaging and voice apps like WhatsApp, Messenger, iMessage and more. These apps all work great with the data connection your breeze eSIM provides.

You can select which SIM to enable/disable in your device's mobile data settings. Switching on Data Roaming on your eSIM but switching it off on your regular SIM will ensure it uses the eSIM when traveling.

We’ll send you regular updates and you can check the data used on your eSIM in the My Account area of your Air Dolomiti eSIM login.

We’ll let you know when you’re close to your limit but it’s easy to top up or buy another eSIM if you do run out, just connect to Wi-Fi first. Unlike your regular network provider, we’ll never let you go over your agreed data allowance and start charging you more. We also offer unlimited plans to give you even more freedom over your data usage.