Passengers have the option of choosing between various seat categories at different prices.

For Air Dolomiti flights, you can reserve your preferred seat in advance directly during booking, at a later stage through the Manage booking section, or by contacting Air Dolomiti Customer Service (+39 045 2886140, from Germany +49 089 97580497; available Monday–Friday 8:30 am – 8:00 pm; Saturday–Sunday 9:00 am – 5:00 pm, excluding public holidays). Bookings or changes can be made up to 2 hours before departure.

Passengers whose fare does not include a free seat reservation will be allocated a seat randomly during online check-in. We do our utmost to ensure adjacent seating for passengers travelling in the same reservation. Passengers have the option of changing the seat allocated to them during online check-in for a fee.

Passengers whose fare does include a free seat reservation, can change their existing seat within the same seat category free of charge, subject to availability. Passengers who have already booked a seat reservation and want to change to a different seat may incur additional charges. If the price of the new seat is higher than the originally paid seat, the difference will be charged. If the new seat is the same price or lower, no refund will be issued.

Conditions when changing a seat:

• Seats are available on the flight for which the passenger wishes to check in.
• There are no operational reasons preventing a seat change.
• The passenger has a confirmed booking and has been accepted for online check-in (no waiting list bookings).
• The passenger must check in online no later than 2 hours before departure.
• The purchase of a seat during online check-in covers only the selected seat category, meaning the specific seat number may be changed for operational reasons. In the event of such a change, passengers may select another seat within the same category free of charge, subject to availability. Please note that a confirmed seat reservation grants a right only to the chosen category (e.g., aisle, window, or seat with extra legroom) rather than a specific seat number on board (e.g., seat 3A).

Passengers flying in Economy Class can reserve seats in advance on all flights operated by Air Dolomiti under the following conditions:                                     

• ECONOMY BASIC: standard seat € 15 / seat in the last rows € 12 / seat in the preferred zone € 21 / exit row seat* € 36
• ECONOMY LIGHT: standard seat € 15 / seat in the last rows € 12 / seat in the preferred zone € 21 / exit row seat* € 36
• ECONOMY COMFORT: standard seat € 15 / seat in the last rows € 12 / seat in the preferred zone € 21 / exit row seat* € 36
• ECONOMY COMFORT GREEN: standard seat € 15 / seat in the last rows € 12 / seat in the preferred zone € 21 / exit row seat* € 36
• ECONOMY FLEX: standard seat and back rows seat free of charge / seat in the preferred zone € 21 / exit row seat* € 36

(*extra legroom seat)       

Here you can download the seat maps and technical data for our fleet:

• Embraer195
• Embraer190

The seat reservation is free of charge for passengers in Business Class, except for the seats in the first row.

If the passenger does not make use of the seat selection and reservation service, Air Dolomiti will assign the passenger a seat on board the aircraft free of charge at the time of check-in. In this case, seat assignment will be random. However, in accordance with the 16 July 2021 provisions of the Provision of the National Civil Aviation Authority, Air Dolomiti guarantees that, beginning at the time of purchase of the ticket, children between the ages of 2 and 12 travelling with their parent(s) or with at least one accompanying adult in the same class will be assigned seats adjacent to their parent(s) or accompanying adult, at no additional cost or, where this is not possible, placed in the same row of seats, or not more than one row of seats away from the accompanying adult. A similar guarantee is provided to passengers with disabilities and reduced mobility (PWD) who are assisted by a companion.

For further information please contact our Customer Service (+39 0452886140).

For passengers who wish to reserve seats located in the emergency exit rows, the following conditions have to be satisfied:

• you are at least 16 years old
• you speak good Italian or English
• you are willing to help in the unlikely case of an emergency
• you are able to read and understand instructions, and comply with crew instructions in the event of an emergency
• you are in a position to perform the required duties without the assistance of a flight attendant, parent or other relative
• you are not travelling with someone who will be dependent on your assistance in an emergency (e.g. adult with infant)
• you do not have a condition or responsibility that might restrict your ability to perform these duties or could lead you to suffer physical injury or harm in the performance of these duties
• you are not travelling with a pet in the cabin.
• Moreover, pregnant women are not eligible for seats in an emergency exit row.

For safety reasons, Air Dolomiti is entitled to allocate another seat before departure to passengers who cannot satisfy these requirements. If you do not meet the above-listed conditions for a seat in an emergency exit row, paid-for seat reservations cannot be refunded.

Please also note that any carry-on baggage you have must be stowed in the overhead lockers because during take-off and landing no objects must be in the seating area or under the seats of an emergency exit row.

HON Circle Members and Senators can reserve their preferred seat free of charge for themselves and all passengers travelling with them under the same PNR on Air Dolomiti, Austrian, Brussels Airlines, Lufthansa and SWISS flights (except for the Economy Basic und Economy Light fares on short-haul flights).

They also receive a free pre-assignment of first‑row seats in Business Class.

If Air Dolomiti has to change your seat reservation, for example because of a last-minute change to the aircraft type deployed, Air Dolomiti will do its best to reserve a new, equivalent seat for you automatically. In these cases priority is firstly given to passengers who are travelling together, such as families, so that they can still sit next to each other. After that, there is the allocation of seats with more legroom in the emergency exit rows and of aisle and window seats. If it is not possible to allocate you a new seat equivalent to your original, then you are entitled to a refund of the amount you paid for your seat reservation. Please contact Air Dolomiti Customer Service to arrange this. Where seat changes have to be made for operationally necessary reasons, you unfortunately have no legal right to a certain seat, only to the category, such as an aisle or window seat.
If you receive an upgrade from Air Dolomiti for operational reasons or as a gesture of goodwill, paid-for seat reservations cannot be refunded.

You can change or cancel your airline ticket with an existing seat reservation contacting Air Dolomiti Customer Service.
If you have paid a fee for the seat reservation on the flight that you wish to change, Air Dolomiti will automatically try to book you an equivalent seat on your new flight. Please note that amounts already paid for seat reservations cannot be refunded if there are no seats or no equivalent seats available for reservation on the changed flight.
Should you wish to cancel your journey, paid-for seat reservations will automatically be taken into account and refunded according to the standard terms and conditions where applicable.

Paid-for seat reservations cannot be refunded if:

• you change your seat, but the new seat is cheaper than the one you originally booked or is free of charge;
• you rebook your flight, but there are no longer equivalent seats available on the new flight; seat reservations on the new flight are free of charge;
• you change your flight and in the process change the routing (no guarantee of equivalent seating).