Seat selection and advanced seat reservation
Regardless of whether it is a window or aisle seat or a seat with more legroom: Air Dolomiti offers you the opportunity of reserving seats for yourself and your travelling companions in advance or of selecting them for free at check-in.
You can book your preferred seats paying a small surcharge. Air Dolomiti passengers can choose and reserve seats in advance up to 52 hours before departure.
The advance seat reservation can be done only if the flight booking is confirmed (no waiting list bookings).
Please note that a confirmed advance seat reservation does not give you a legal right to a particular seat on board the aircraft (e.g. seat 3A) but only to the selected category (e.g. aisle, window, seat with more legroom).
Seat selection free of charge during check-in
All the seats which are still available can, of course, be selected free of charge as soon as check-in for the relevant flight opens – usually from 23 hours before departure. Please note, however, that by this time the choice of seats may be limited.
Adding or changing a seat after booking your flight
You can book or change your seat reservation contacting Air Dolomiti Sales Center (+390452886140 Available Monday-Friday 8:30 am - 8:00 pm; Saturday-Sunday 9:00 am - 5:00 pm Except public holidays) or online, through the "Manage your booking" area. The booking or the change is possible up to 52 hours before departure.
Please note that changes are only possible on seats with the same or lower price and already paid charges will not be refunded.
Conditions for Economy Class
It is possible, for Air Dolomiti flights, to reserve preferred seats in advance directly during your flight booking or in a second step through the "Manage booking" section.
Passengers flying in Economy Class can reserve seats in advance on all flights operated by Air Dolomiti under the following conditions:
SEAT TYPE ECO LIGHT ECO CLASSIC ECO FLEX
Standard seat € 12,00 free of charge free of charge
Seat in the preferred zone € 17,00 € 17,00 free of charge
Exit row seat* € 25,00 € 25,00 € 25,00
(extra legroom seat)
Download the E195 seat map here.
Conditions for Business Class
Seat assignment for minors and persons with disabilities or with reduced mobility
In accordance with the current ENAC regulations, the seat assignment of minors (2 - 12 years old) and of disabled persons and persons with reduced mobility (PRM) next to their parents and/or accompanying persons, is not subject to any additional charge with respect to the cost of the airline ticket.
Please contact our Call Centre for seat assignment and/or further information.
Call +39 0452886140
Seats in the preferred seating zone
The preferred seating zone is located in front of Economy Class, directly behind Business Class. These seats enable you to leave the aircraft quickly after landing, making your journey even easier and more flexible.
The seat in the preferred zone is already included in the Flex fare. With Light and Classic fares, you can reserve a seat for an additional charge of 17€ per leg.
Seats in emergency exit rows
You can reserve a seat in emergency exit row paying surcharge of 25€ per leg.
For passengers who wish to reserve seats located in the emergency exit rows, the following conditions have to be satisfied:
-you are at least 16 years old
-you speak good Italian or English
-you are willing to help in the unlikely case of an emergency
-you are able to read and understand instructions, and comply with crew instructions in the event of an emergency
-you are in a position to perform the required duties without the assistance of a flight attendant, parent or other relative
-you are not travelling with someone who will be dependent on your assistance in an emergency (e.g. adult with infant)
-you do not have a condition or responsibility that might restrict your ability to perform these duties or could lead you to suffer physical injury or harm in the performance of these duties
-you are not travelling with a pet in the cabin.
Moreover, pregnant women are not eligible for seats in an emergency exit row.
For safety reasons, Air Dolomiti is entitled to allocate another seat before departure to passengers who cannot satisfy these requirements. If you do not meet the above-listed conditions for a seat in an emergency exit row, paid-for seat reservations cannot be refunded.
Please also note that any carry-on baggage you have must be stowed in the overhead lockers because during take-off and landing no objects must be in the seating area or under the seats of an emergency exit row.
Operationally necessary seat changes
If Air Dolomiti has to change your seat reservation, for example because of a last-minute change to the aircraft type deployed, Air Dolomiti will do its best to reserve a new, equivalent seat for you automatically. In these cases priority is firstly given to passengers who are travelling together, such as families, so that they can still sit next to each other. After that, there is the allocation of seats with more legroom in the emergency exit rows and of aisle and window seats. If it is not possible to allocate you a new seat equivalent to your original, then you are entitled to a refund of the amount you paid for your seat reservation. Please contact Air Dolomiti Sales Center to arrange this. Where seat changes have to be made for operationally necessary reasons, you unfortunately have no legal right to a certain seat, only to the category, such as an aisle or window seat.
If you receive an upgrade from Air Dolomiti for operational reasons or as a gesture of goodwill, paid-for seat reservations cannot be refunded.
Ticket rebookings and refunds
You can change or cancel your airline ticket with an existing seat reservation contacting Air Dolomiti Sales Center.
If you have paid a fee for the seat reservation on the flight that you wish to change, Air Dolomiti will automatically try to book you an equivalent seat on your new flight. Please note that amounts already paid for seat reservations cannot be refunded if there are no seats or no equivalent seats available for reservation on the changed flight.
Should you wish to cancel your journey, paid-for seat reservations will automatically be taken into account and refunded according to the standard terms and conditions where applicable.
Paid-for seat reservations cannot be refunded if:
- you change your seat, but the new seat is cheaper than the one you originally booked or is free of charge;
- you rebook your flight, but there are no longer equivalent seats available on the new flight; seat reservations on the new flight are free of charge;
- you change your flight and in the process change the routing (no guarantee of equivalent seating).
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