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Decrees and regulations

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  • Decrees and regulations
    • Latest precautionary measures for passengers and employees against the new Coronavirus (COVID-19)

      Our highest priority has always been the safety of our passengers and staff members. In the light of the foregoing, we constantly seek to ensure you a safe and pleasant stay on board.
      According to the latest directives of the Italian Ministry of Transport, we have taken more stringent precautionary measures to safeguard our travelers’ and employees’ wellbeing. 

      Among the necessary measures we can highlight the following:
      - Use of protective masks for both passengers and staff members - please read the paragraph about the obligation of wearing a mouth-nose cover with effect from Monday, 4 May 2020
      - Temperature checks for all passengers, where applicable 
       

      From June 3, self-certification will not be required for flights entering Italy for passengers from the European Union and, more specifically Shengen Area. However self-certification will still be required for passengers from non-Schengen / EU countries, even if in transit in an EU / Schengen country. Latest updates to check before your departure are available on the official page of the Italian Ministry of Foreign Affairs and International cooperation.

    • Current entry requirements

      Entry restrictions might be subject to change on short notice. Therefore, it is essential that you inform yourself, before you start your journey, about the current entry requirements for your destination as well as the regulations at the departure and destination airports.

      For Germany you will find all information on the "Entry & Residence" pages of the Federal Foreign Office website or the ​​Robert-Koch-Institute.

      The latest entry restrictions can also be found onthe ​​IATA Travel Center Website.

    • Lufthansa Group introduces obligation to wear a mouth and nose cover from May 4th

      We kindly recommend you to use a face mask on all your travels with Air Dolomiti and Lufthansa as of Monday, May 4, during your stay at the airport as well as onboard.
      All Lufthansa Group cabin crew with direct customer contact will of course also be wearing appropriate protection. Together we can ensure that travel remains safe even in times of the Coronavirus.

      We kindly ask you to bring your own face mask and, for the sake of sustainability, we recommend a reusable cloth mask. Of course, you may use any type of face covering, such as simple disposable masks or even scarves. We suggest to carry a mouth-nose cover throughout the entire journey and whenever the required minimum distance cannot be guaranteed, as additional protection for yourself and other passengers.

      For now, wearing a face mask remains mandatory until August 31, 2020.

      You may find further information on face coverings and other hygiene measures at the website of the ​Robert Koch Institute.

    • Important information for passengers flying to Sardinia

      With reference to recent Sardinia's Governor Decrees, all passengers travelling to Sardinia with any mean of transport, must register themselves before departure, and transport companies have to verify before boarding receipt of this registration together with usual and standard travel documents.

      The registration is available online, no need for printing, via Sardinia region website.

      Once registration is done and complete, passengers will receive an email of receipt together with ID code and ID number. This receipt must be shown at check-in or gate before departure as proof of registration for travelling to Sardinia.

      Please note this form is just a registration form intended to be an help for monitor and adjust health monitoring and medical support in case on need once in Sardinia.

    • Changes in hand luggage rules

      Due to new regulations at the aviation security checkpoints, you are currently only allowed to carry on board one piece of hand luggage regardless of the fare purchased: your hand baggage can be placed inside the overhead bins or under the seat in front of you. If you have purchased a fare that allows 2 pieces of hand luggage (for example Business Class fares) you can bring only one bag on board with you and register the other bag in hold.
      Should you need to stow personal clothing in the overhead bin Italian authorities request that garments shall be placed in a sealed disposable container: our cabin crew will be happy to provide one on request. At your convenience you can also use a clothing hanger available on every seat. 

      We have adapted our baggage regulations for you so that every piece of hand luggage that complies with the rules (dims max 55x40x20cm and max 8kg) can now be checked in free of charge – even if you have booked a Light fare. We kindly recommend all passengers to deliver their handbag at the check-in counter, even if it is not mandatory anymore.

      This also applies to transit passengers in Germany who pass through security checks.

      Please bear in mind already when packing that you need to heed the information regarding dangerous goods in checked-in baggage.

    • Important information for passengers flying to Sicily

      With reference to recent Sicily's Governor Decrees, all passengers travelling to Sicily must register themselves online before departure and show a receipt of the registration for to the airline before boarding, together with usual and standard travel documents.
      The registration form is available online, on SiciliaSiCura website; a mobile App is also available.

    • Self Declaration COVID-19 and online check-in temporarily limited for some routes

      According to All. 1 DPCM of 14th July 2020 passengers departing from Italy are requested to fill in the “Self Declaration COVID-19”, sign it and give a printed copy of the completed form to the airline before boarding. You can download the form here

      If your flight is departing from Italy and you are using online check-in, we kindly invite you to go to the airport check-in counters to collect your boarding pass.

      We apologize for the inconvenience and thank you for your understanding.

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