Decrees and regulations

Our highest priority has always been the safety of our passengers and staff members. In the light of the foregoing, we constantly seek to ensure you a safe and pleasant stay on board.
According to the latest directives of the Italian Ministry of Transport, we have taken the following necessary measures :

Before you start your journey, about the current entry requirements for your destination as well as the regulations at the departure and destination airports.

Latest updates to check before your departure are available on the official page of the Italian Ministry of Foreign Affairs and International cooperation.

For more information about entry requirements, please see the Italian Department of Health for updated information.

For Germany: If you are flying to Germany, please consult the current regulations on the website of the Italian Embassy (or alternatively the Robert-Koch-Institute). However, all information is available on the 'Entry & Stay' pages of the German Foreign Ministry's website. 

UPDATE: from the 25th August 2021, we inform that passengers departing from non risk Schengen countries, including Italy, with destination Germany have the possibility to insert their health certification during the web check-in procedure, thus obtaining their boarding pass.
The wording ADOC will appear on the boarding pass, while for those who do not enter their health data, the boarding pass will be collected at the check-in desks, as in the past.

IMPORTANT: All passengers aged 12 years or older who are entering Germany must present on international flights to Germany a proof of vaccination, recovery of less than 90 days or immunity or a negative Covid 19 test at the time of departure.
The negative Covid test (PCR, or antigen) must not have been carried out more than 72 hours before the planned arrival time in Germany (antigen test only 48 hours). 

Certificates are accepted in English, French, German, Italian or Spanish, self-tests are not valid.

This rule applies both to passengers with final destination in Germany, as well as to passengers with a connecting flight in Germany to another destination. (Only passengers with a German domestic flight and without a prior international flight to Germany are exempt.)

In addition an online registration before departure on the website www.einreiseanmeldung.de - Digital Entry Application (DEA) could also be required (Italy excluded).

More information on Covid-19 testing at airports

→ To the latest travel regulations

The latest entry restrictions can also be found onthe ​​IATA Travel Center Website.

Every passenger must cover the mouth and the nose on board on all Air Dolomiti and Lufthansa's flights and at the airport. Protective masks are mandatory for all the passengers. Moreover, face shields (masks with a protector visor) and masks with a valve are not permitted on board. All cabin crew with direct customer contact will of course also be wearing appropriate protection. 

On each flight from/to and within Italy the use of surgical masks is mandatory on board.

The only exceptions to the obligation are children under the age of 6 and persons who are not allowed to wear a mask for health reasons. 

We only accept exception from the obligation to wear a mask on presentation of a validated negative PCR test result and a medical certificate on a corresponding Lufthansa Group form. The negative test result must be dated and issued no more than 48 hours prior to flight departure. This applies to both the outbound and the return flight. You can download here our medical certificate form for exemption of wearing a mouth-nose-cover.

We take these protective measures very seriously and reserve the right to take appropriate action in case of non-compliance.

Thank you for helping to protect all passengers!

Due to new regulations at the aviation security checkpoints, you are currently only allowed to carry on board one piece of hand luggage regardless of the fare purchased: your hand baggage can be placed inside the overhead bins or under the seat in front of you. If you have purchased a fare that allows 2 pieces of hand luggage (for example Business Class fares) you can bring only one bag on board with you and register the other bag in hold.
Due to a regulation of the Italian authorities personal clothing (e.g. jackets, coats, sweaters) is not allowed to be placed in the overhead bins. All garments have to be put either inside the hand baggage or on the provided hooks at the front seat.

We have adapted our baggage regulations for you so that every piece of hand luggage that complies with the rules (dims max 55x40x20cm and max 8kg) can now be checked in free of charge – even if you have booked a Light fare. We kindly recommend all passengers to deliver their handbag at the check-in counter, even if it is not mandatory anymore.

This also applies to transit passengers in Germany who pass through security checks.

Please bear in mind already when packing that you need to heed the information regarding dangerous goods in checked-in baggage.

Assignment of seats for minors (2 - 12 years) and disabled persons and persons with reduced mobility (PRM) next to their parents and/or carers.

In accordance with the current ENAC regulation, the seat assignment of minors (2 - 12 years old) and of disabled persons and persons with reduced mobility (PRM) next to their parents and/or accompanying persons, is not subject to any additional charge with respect to the cost of the airline ticket.

Please contact our Call Centre for seat assignment and/or further information.

Call +39 0452886140