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Check-in

  • PRELIMINARY INFO
  • CHECK-IN
    • Online Check-in

      Within 23 hours before departure you can check in online, select your seat and print out your online boarding pass or have it sent to your mobile phone. Your mobile boarding pass replaces a printed boarding pass. It can be scanned directly from your iPhone or Android Phone at the Bag Drop desk, security, boarding gates and presented as you board the aircraft.

    • Check-in at the Airport

      You can save time if you check in online, however you can also check-in at the airport free of charge at the self-service check-in or at our desk, within the check-in deadlines.

    • What time do the check-in desks open and close?

      The purpose of check-in deadlines is to guarantee that flights depart on time.
      You must hold  your boarding pass within  the following deadlines, even if you have already checked-in online or by email / SMS, you must have checked in your baggage:

       

      Airport Opening time check-in desk Closing time check-in desk              
      VRN (Verona Valerio Catullo) 2 hours before departure                   30’ before departure
      FLR (Florence Peretola) 2 hours before departure 35’ before departure
      VCE (Venice Marco Polo) 2 hours before departure 45’ before departure
      BRI (Bari Palese) 2 hours before departure 30’ before departure
      MUC (München Franz Josef Strauss) 2 hours before departure 40’ before departure
      BLQ (Bologna Marconi) 2 hours before departure 40’ before departure
      TRN (Torino Caselle) 2 hours before departure 35’ before departure for Business Class passengers
      45' before departure for Economy Class passengers

       

      Indicated check-in times and deadlines remain unchanged even when a flight delay has been announced.

      Passengers are required to be at the boarding gate within the time indicated on the boarding pass.
      If you do not show at boarding gates in time, you will not be permitted to board the aircraft and will not be entitled to any reimbursement or rebooking, unless otherwise foreseen under the fare rules of your ticket.

       

  • BAGGAGE
  • AT THE AIRPORT
  • IN FLIGHT