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The seat reservation is free of charge for reservations made until 31st January 2017.
For confirmed reservations starting from 1st February 2017 (no waiting list bookings) you can book seats paying a small surcharge.
Air Dolomiti passengers can choose and reserve seats up to 52 hours before departure.
Economy Class passengers can reserve seats in advance on all flights operated by Air Dolomiti under the following conditions:
|LIGHT FARE - PLUS FARE||PRICE|
(SEAT automated pricing)
|Preferred Zone Seat
(SEAT automated pricing)
|Extra legroom seat
(SEAT automated pricing)
The seat reservation is free of charge for passengers in Business Class (EMOTION fare).
Seats in emergency exit rows
For passengers who wish to reserve seats located in the emergency exit rows, the following conditions apply:
-you are at least 12 years old
-you are in a position to perform the required duties without the assistance of a flight attendant, parent or other relative
-you are willing to assist in the unlikely event of an emergency
-you are able to read and understand instructions, and comply with crew instructions in the event of an emergency
-you are not travelling with someone who will be dependent on your assistance in an emergency
-you do not have a condition or responsibility that might restrict your ability to perform these duties or could lead you to suffer physical injury or harm in the performance of these duties
-you speak good Italian or English
-you are not travelling with a pet in the cabin.
Pregnant women are not eligible for seats in an emergency exit row.
For safety reasons, Air Dolomiti is entitled to allocate another seat before departure to passengers who cannot satisfy these requirements. If you do not meet the above-listed conditions for a seat in an emergency exit row, paid-for seat reservations cannot be refunded.
Please also note that any carry-on baggage you have must be stowed in the overhead lockers because during take-off and landing no objects must be in the seating area or under the seats of an emergency exit row.
Choose your seat free of charge during check-in
All the seats which are still available can, of course, still be selected free of charge as soon as check-in for the flight in question opens – usually this is from 23 hours before departure. Please note, however, that by this time the choice of seats may be limited.
Adding or changing a seat after booking your flight
You can book or change your seat reservation contacting Air Dolomiti Sales Center (+390452886140 Available Monday-Friday 8:30 am - 8:00 pm; Saturday-Sunday 9:00 am - 5:00 pm Except public holidays).
Please note that changes are only possible on seats with the same or lower price and already paid charges will not be refunded.
Operationally necessary seat changes
If Air Dolomiti has to change your seat reservation, for example because of a last-minute change to the aircraft type deployed, Air Dolomiti will do its best to reserve a new, equivalent seat for you automatically. In these cases priority is firstly given to passengers who are travelling together, such as families, so that they can still sit next to each other. After that, there is the allocation of seats with more legroom in the emergency exit rows and of aisle and window seats. If it is not possible to allocate you a new seat equivalent to your original, then you are entitled to a refund of the amount you paid for your seat reservation. Please contact Air Dolomiti Sales Center to arrange this. Where seat changes have to be made for operationally necessary reasons, you unfortunately have no legal right to a certain seat, only to the category, such as an aisle or window seat.
If you receive an upgrade from Air Dolomiti for operational reasons or as a gesture of goodwill, paid-for seat reservations cannot be refunded.
Ticket rebookings and refunds
You can change or cancel your airline ticket with an existing seat reservation contacting Air Dolomiti Sales Center.
If you have paid a fee for the seat reservation on the flight that you wish to change, Air Dolomiti will automatically try to book you an equivalent seat on your new flight. Please note that amounts already paid for seat reservations cannot be refunded if there are no seats or no equivalent seats available for reservation on the changed flight.
Should you wish to cancel your journey, paid-for seat reservations will automatically be taken into account and refunded according to the standard terms and conditions where applicable.
Paid-for seat reservations cannot be refunded if:
- you change your seat, but the new seat is cheaper than the one you originally booked or is free of charge;
- you rebook your flight, but there are no longer equivalent seats available on the new flight; seat reservations on the new flight are free of charge;
- you change your flight and in the process change the routing (no guarantee of equivalent seating).